Clinical Optometric Assistant - Patient Care & Remote Exams

Visionworks of America, Inc.; Franklin (MA); Presencial; USD 24 000 - 37 000; Tempo integral

Resumo da oferta

Visionworks of America, Inc. is seeking a Clinical Specialist/Optometric Assistant to prepare patients for exams, conduct pre-test procedures, and explain steps of the process.

You will liaise between patients and optometrists, supporting both onsite and remote examinations and ensuring accurate EMR documentation. The role requires one year of related experience, an optical/healthcare background preferred, and strong customer service along with teamwork.

Qualificações

• One year of related experience.
• Optical or Healthcare background preferred.
• Medical office professionalism required.
• HS diploma, GED or equivalent related job experience.
• Training provided.

Responsabilidades

• Prepare patients for exams and complete pre-exam tests.
• Assist onsite and remote eye examinations and record results in EMR.
• Explain testing steps to patients and document in EMR.
• Assist remote exam workflow including video conferencing and testing.
• Coordinate with retail staff to schedule exams and manage books.
• Maintain patient records and manage contact lens orders.

Conhecimentos

Customer service

Detail oriented

Team player

Communication skills

Empathy

Formação académica

HS diploma or equivalent

One year of related experience

Descrição da oferta de emprego

Visionworks of America, Inc. is seeking a Clinical Specialist/Optometric Assistant to prepare patients for exams, conduct pre-test procedures, and explain steps of the process.

You will liaise between patients and optometrists, supporting both onsite and remote examinations and ensuring accurate EMR documentation. The role requires one year of related experience, an optical/healthcare background preferred, and strong customer service along with teamwork.