Remote Ops Supervisor - Commercial Insurance

Insurance Office of America; Summerville (SC); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Career progression

Community involvement

Job summary

Insurance Office of America is seeking an Operations Supervisor – Commercial Lines to lead Account Management staff in a remote/hybrid Southeastern US setting with on-site needs at times. You will drive performance, ensure policy administration, and manage an assigned book of business.

The ideal candidate brings 5+ years in insurance operations (or 7+ years in related sales/relationship roles), active licensing, and proficiency in MS Office.

Qualifications

• 5+ years in insurance operations or 7+ years in related sales/relationship roles.
• Strong analytical and problem-solving abilities.
• Excellent communication and organizational skills.

Responsibilities

• Lead Account Management staff and provide coaching and guidance.
• Ensure HR policies and processes are followed.
• Oversee policy administration, placement, billing, and renewals.
• Monitor performance data and take action to improve service and efficiency.
• Balance workloads to ensure service continuity across the book of business.

Skills

Client service

Analytical skills

MS Office proficiency

Active licensing

Education

High School Diploma

Job description

Insurance Office of America is seeking an Operations Supervisor – Commercial Lines to lead Account Management staff in a remote/hybrid Southeastern US setting with on-site needs at times. You will drive performance, ensure policy administration, and manage an assigned book of business.

The ideal candidate brings 5+ years in insurance operations (or 7+ years in related sales/relationship roles), active licensing, and proficiency in MS Office.