Remote Operations Supervisor - Insurance & Client Services

Insurance Office of America; Summerville (SC); Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays & time off

Bonus potential

Career progression

Job summary

Insurance Office of America is seeking an Operations Supervisor for Commercial Lines to oversee Account Management in a remote-capable role across the Southeast. You will guide performance, enforce processes, and manage an assigned book of business while supporting staff development and service excellence.

The ideal candidate has 5+ years in the industry or 7+ years in sales/relationships, active licensing, and proficiency in MS Office.

Qualifications

• Active state license is required.
• Knowledge of insurance brokerage and client needs.
• Strong communication and customer service skills.
• Proficient in MS Office suite and data handling.

Responsibilities

• Lead Account Management staff and oversee daily operations.
• Ensure compliance with HR policies and processes.
• Support recruitment, onboarding and staff development.
• Assist with renewals, new business processes and service delivery.

Skills

Analytical skills

Communication

Customer service

Multitasking

Organizational skills

Problem-solving

MS Office

Education

High School Diploma

Active insurance license

Tools

MS Office

Excel

Job description

Insurance Office of America is seeking an Operations Supervisor for Commercial Lines to oversee Account Management in a remote-capable role across the Southeast. You will guide performance, enforce processes, and manage an assigned book of business while supporting staff development and service excellence.

The ideal candidate has 5+ years in the industry or 7+ years in sales/relationships, active licensing, and proficiency in MS Office.