Remote Operations Supervisor - Commercial Insurance

Insurance Office of America; Roswell (GA); On-site; USD 105,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Paid time off

Career growth opportunities

Job summary

Insurance Office of America is seeking an Operations Supervisor – Commercial Lines to lead Account Management in a remote-capable Southeastern US role with onsite support in Longwood, FL as needed. You will drive performance, ensure policy and process compliance, mentor staff, manage an assigned book of business, and serve as a senior resource for complex client service needs.

Ideal candidates bring 5+ years in insurance operations or 7+ years in sales/relationship management, active licensing,

Qualifications

• 5+ years in insurance operations or 7+ years in sales/relationship management.
• Active insurance licensing is required.
• Strong analytical and organizational skills.
• Excellent communication and customer service abilities.

Responsibilities

• Monitor productivity, quality, and service standards for the team.
• Lead Account Management staff and provide coaching.
• Ensure compliance with HR policies and processes.
• Oversee policy administration, renewal, and client service needs.

Skills

Industry experience

Sales/relationship mgmt

MS Office proficiency

Insurance knowledge

Communication skills

Education

High School Diploma

Tools

MS Office

Excel

Outlook

Word

Job description

Insurance Office of America is seeking an Operations Supervisor – Commercial Lines to lead Account Management in a remote-capable Southeastern US role with onsite support in Longwood, FL as needed. You will drive performance, ensure policy and process compliance, mentor staff, manage an assigned book of business, and serve as a senior resource for complex client service needs.

Ideal candidates bring 5+ years in insurance operations or 7+ years in sales/relationship management, active licensing,