Remote Operations Support Specialist (Radiology)

Real Radiology, LLC; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits package, incl.

Paid time off and flexibility to suit

Job summary

Real Radiology, LLC is seeking an Operations Support specialist to assist radiologists, physicians, nursing staff, and technologists in a 24/7 remote environment. You will help ensure timely flow of radiology studies and quality assurance across departments.

The role requires ARRT-trained education, a valid Radiologic Technologist certificate, and 2-3 years in customer support. Strong communication, attention to detail, and the ability to work remotely are essential.

Qualifications

• Graduate from an ARRT accredited School of Radiologic Technology.
• Registered Radiology Technologist certificate.
• 2-3 years of Customer Support experience.

Responsibilities

• Proofreads, amends, and updates reports per a quality assurance process
• Ensure studies are complete and prepared for radiologist interpretation, follow up with the site for missing information, images, and required documentation
• Professional communication with physicians, clients, and Operations team members
• Provide timely communication of critical findings and results reporting and complete the proper documentation in compliance with ACR and Joint Commission guidelines
• Provides Level Two phone support to internal and external customers
• Additional project-based responsibilities

Skills

Communication skills

Active listening

Adaptability

Remote work

Attention to detail

Client interaction

Radiology terminology

Time management

Education

ARRT-accredited School of Radiologic Technology

Registered Radiology Technologist certificate

Job description

Real Radiology, LLC is seeking an Operations Support specialist to assist radiologists, physicians, nursing staff, and technologists in a 24/7 remote environment. You will help ensure timely flow of radiology studies and quality assurance across departments.

The role requires ARRT-trained education, a valid Radiologic Technologist certificate, and 2-3 years in customer support. Strong communication, attention to detail, and the ability to work remotely are essential.