Remote Operations Supervisor, Commercial Lines

Insurance Office Of America, Inc.; Warner Robins (GA); Remote; USD 105.000 - 125.000; Vollzeit

Benefits dieser Stelle

Company-paid health insurance

401K with employer match

Paid holidays and vacations

Professional growth opportunities

Respectful culture

Zusammenfassung

Insurance Office of America is seeking an Operations Supervisor – Commercial Lines to lead the Account Management team and oversee day-to-day branch operations. Remote work is available for Florida residents or those with Florida insurance experience, with occasional on-site needs in Longwood, FL.

The role focuses on guiding performance, ensuring processes, and managing a book of business while supporting client service and renewals.

Qualifikationen

• 10+ years of industry experience or 7+ years in sales, marketing, or relationship management.
• Active licensing required.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organizational skills.

Aufgaben

• Lead Account Management staff and provide coaching.
• Oversee policy administration, placement, billing, claims support, and data accuracy.
• Drive service excellence and strengthen client relationships, renewals, and new business.
• Ensure compliance with HR policies and company processes.
• Promote IOA culture and drive engagement.

Kenntnisse

Extensive industry experience

Ausbildung

High School Diploma

Tools

MS Office

Jobbeschreibung

Insurance Office of America is seeking an Operations Supervisor – Commercial Lines to lead the Account Management team and oversee day-to-day branch operations. Remote work is available for Florida residents or those with Florida insurance experience, with occasional on-site needs in Longwood, FL.

The role focuses on guiding performance, ensuring processes, and managing a book of business while supporting client service and renewals.