Operations Supervisor, Commercial Lines – Remote

Insurance Office Of America, Inc.; Union (SC); Remote; USD 105,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Career growth opportunities

Respectful culture

Job summary

Insurance Office of America is seeking an Operations Supervisor for Commercial Lines. The role oversees Account Management staff, ensures service excellence, and drives operational efficiency within a branch.

Remote work is available for Florida residents or those with Florida insurance experience, with on-site opportunities near Longwood, FL as needed. The ideal candidate has 10+ years in the industry or 7+ years in sales/marketing/relationship management, an active license, and strong

Qualifications

• 10+ years industry experience or 7+ years in sales, marketing or relationship management.
• Active insurance license required.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Monitor productivity, efficiency, quality, and service standards.
• Lead Account Management staff and provide coaching.
• Ensure HR policy compliance and onboarding.
• Develop future branch operations leaders.
• Manage an assigned book of business.
• Support renewals and client relationships.
• Analyze performance data and take action.
• Maintain accurate data across systems.

Skills

Leadership experience

Insurance knowledge

Client relationship management

MS Office

Education

High School Diploma or equivalent

Active insurance license

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Operations Supervisor for Commercial Lines. The role oversees Account Management staff, ensures service excellence, and drives operational efficiency within a branch.

Remote work is available for Florida residents or those with Florida insurance experience, with on-site opportunities near Longwood, FL as needed. The ideal candidate has 10+ years in the industry or 7+ years in sales/marketing/relationship management, an active license, and strong