Remote Operations Supervisor – Commercial Lines

Insurance Office Of America, Inc.; Missouri City (TX); Remote; USD 105,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Vacation and sick time

Career progression

Job summary

Insurance Office of America seeks an Operations Supervisor – Commercial Lines to lead Account Management staff, oversee processes, and drive service excellence across a remote-enabled team. The role supports staff development, maintains data integrity, and manages an assigned book of business.

The ideal candidate has extensive insurance brokerage knowledge, active licensing, and strong analytical and communication skills to coordinate renewals and new business while upholding IOA values.

Qualifications

• More than 10 years in insurance or 7+ years in sales, marketing or relationship management.
• Thorough knowledge of insurance brokerage and client needs.
• Active insurance licensing is required.
• Professional designations are a plus.

Responsibilities

• Lead Account Management staff and provide coaching.
• Ensure HR policy compliance and process adherence.
• Participate in hiring, interviewing, and onboarding.

Skills

Leadership

Analytical skills

Customer service

Communication

MS Office

Education

High School Diploma

Active license

Tools

MS Office

Job description

Insurance Office of America seeks an Operations Supervisor – Commercial Lines to lead Account Management staff, oversee processes, and drive service excellence across a remote-enabled team. The role supports staff development, maintains data integrity, and manages an assigned book of business.

The ideal candidate has extensive insurance brokerage knowledge, active licensing, and strong analytical and communication skills to coordinate renewals and new business while upholding IOA values.