Remote Operations Supervisor – Commercial Lines

Insurance Office Of America, Inc.; Hoover (AL); Hybrid; USD 105,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Career growth opportunities

Job summary

Insurance Office of America is seeking an Operations Supervisor – Commercial Lines to lead the Account Management team in a remote/hybrid Florida-based role with on-site support as needed.

The ideal candidate has 10+ years in insurance or 7+ years in sales/relationship management, active licensing, and strong analytical and communication skills. The role offers competitive pay and solid growth opportunities within IOA.

Qualifications

• Minimum 10+ years in insurance industry or 7+ years in sales/relationship roles.
• Active state licensing required; professional designations preferred.
• Strong analytical, problem-solving, and organizational skills.

Responsibilities

• Lead Account Management staff and ensure service excellence.
• Monitor performance, compliance, and workflow.
• Support renewals, new business, and client relationships.
• Coach and develop branch team and manage data integrity.

Skills

Insurance brokerage

Active licensing

MS Office

Customer service

Education

High School Diploma

Tools

MS Office Suite

Job description

Insurance Office of America is seeking an Operations Supervisor – Commercial Lines to lead the Account Management team in a remote/hybrid Florida-based role with on-site support as needed.

The ideal candidate has 10+ years in insurance or 7+ years in sales/relationship management, active licensing, and strong analytical and communication skills. The role offers competitive pay and solid growth opportunities within IOA.