Remote Operations & Process Improvement Associate

Advocate Health; Kansas; Remote; USD 39,000 - 59,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Educational assistance

Job summary

Advocate Health is seeking a full-time remote Process Improvement Analyst to support multiple projects in a dayshift role. You will collect, review, and analyze data, conduct time studies, and develop process workflows and job aids to guide operations.

The ideal candidate has an Associate degree and 2 years of practice operations experience (or 4 years related clerical/clinical experience). Travel to facilities is expected; KS is eligible for remote work with no visa sponsorship.

Qualifications

• Associates Degree required.
• 2 years practice operations experience or 4 years of related clerical or clinical practice experience required.

Responsibilities

• Collects, reviews, and analyzes data related to assigned projects.
• Conducts time studies for various process improvement activities and compares performance prior to process changes and post implementation.
• Acts as a subject matter expert on certain aspects of practice operations as defined above in development of process workflows.
• Documents process workflows, develops job aids, documents process changes and publishes documents in an organized, disciplined format.
• Uses critical thinking skills to evaluate the current readiness for change and works to facilitate the change management process for all process and workflow changes for internal customers.
• Manages several projects at the same time.
• Trains teammates on various operational systems and/or new functionality through implementations as necessary.
• Interacts with providers, team members, and practice managers and implements stated organizational goals.

Skills

Data analysis

Time studies

Process improvement

Documentation

Project management

Education

Associates Degree

Tools

Epic Workqueue

Job description

Advocate Health is seeking a full-time remote Process Improvement Analyst to support multiple projects in a dayshift role. You will collect, review, and analyze data, conduct time studies, and develop process workflows and job aids to guide operations.

The ideal candidate has an Associate degree and 2 years of practice operations experience (or 4 years related clerical/clinical experience). Travel to facilities is expected; KS is eligible for remote work with no visa sponsorship.