Remote Operations Lead, Commercial Insurance

Insurance Office Of America, Inc.; Douglas (GA); Remote; USD 105.000 - 125.000; Vollzeit

Benefits dieser Stelle

Company-paid health insurance

401K with employer match

Paid holidays

Zusammenfassung

Insurance Office of America, Inc. is seeking an Operations Supervisor – Commercial Lines to lead our Account Management team, oversee day-to-day operations, and manage a book of business with a focus on service quality and process improvements.

This role supports staff development and works to strengthen overall efficiency in the branch. The position offers remote work options for Florida residents or those with Florida experience; some on-site collaboration may be required per policy.

Qualifikationen

• Thorough knowledge of insurance brokerage and client needs.
• Active licensing required.
• Strong analytical, problem-solving and decision-making skills.

Aufgaben

• Lead Account Management staff and provide coaching and guidance.
• Monitor productivity, efficiency, quality and service standards.
• Ensure compliance with HR policies and processes and onboarding.

Kenntnisse

Insurance brokerage

Client management

MS Office

Ausbildung

HS Diploma

Tools

MS Office

Jobbeschreibung

Insurance Office of America, Inc. is seeking an Operations Supervisor – Commercial Lines to lead our Account Management team, oversee day-to-day operations, and manage a book of business with a focus on service quality and process improvements.

This role supports staff development and works to strengthen overall efficiency in the branch. The position offers remote work options for Florida residents or those with Florida experience; some on-site collaboration may be required per policy.