Remote Operations Lead: Automations & Workflows

Vertu Agent; United States; Remote; USD 20,000 - 30,000; Full time

Benefits offered by this job

Remote work

Job summary

Vertu Agent is seeking a capable back-office Operations Manager to run day-to-day operations, coordinate teams and vendors, and keep CRM systems accurate. You will automate repetitive tasks using Notion, Zapier, and AI tools, while reporting weekly on performance metrics.

Strong client and vendor communication in English is essential. This is a full-time remote role based in the United States, with a focus on end-to-end workflow ownership and scalable processes.

Qualifications

• 4+ years in operations or office management
• 2+ years for a US company
• Strong organization and ability to own a process without supervision
• Confident with clients and vendors (C1 English)

Responsibilities

• Own day-to-day operations: orders, scheduling, vendors and client communication
• Coordinate the team and contractors; track tasks and deadlines
• Keep the CRM and job-tracking systems accurate
• Support payroll prep, invoicing and bookkeeping handoffs
• Document processes as SOPs and automate repeat work with Notion, Zapier and AI tools
• Report weekly on key numbers and open issues
• Solve problems independently and elevate only what needs the owner

Skills

Organization

Process ownership

CRM experience

Tools

Notion

Asana

ClickUp

Google Workspace

CRM

Job description

Vertu Agent is seeking a capable back-office Operations Manager to run day-to-day operations, coordinate teams and vendors, and keep CRM systems accurate. You will automate repetitive tasks using Notion, Zapier, and AI tools, while reporting weekly on performance metrics.

Strong client and vendor communication in English is essential. This is a full-time remote role based in the United States, with a focus on end-to-end workflow ownership and scalable processes.