Remote Operations Lead - Cross-Functional Impact

Smart Apartment Data; United States; Remote; USD 56,000 - 63,000; Full time

Benefits offered by this job

Fully remote

Job summary

Smart Apartment Data is seeking an experienced Operations Manager to lead cross-functional initiatives across Sales, Accounting, and Technical teams in a fully remote setup. You will coordinate workflows, optimize processes, and ensure on-time delivery of initiatives while maintaining strong stakeholder communication.

This mid-to-senior role requires 5+ years in business operations, with hands-on experience and a track record of improving workflows.

Qualifications

• 5+ years of professional operations experience in a cross-functional environment.
• Experience leading workflows from start to finish.
• Proven ability to coordinate multiple teams (Sales, Accounting, Ops, Tech).
• Strong communication and problem-solving skills.

Responsibilities

• Coordinate workflows and initiatives across different areas of the business.
• Support customer-related operations, including onboarding, ongoing needs, and retention initiatives.
• Work across teams such as Sales, Accounting, Operations, and technical teams to resolve issues and move priorities forward.
• Track priorities, blockers, follow-ups, and next steps.
• Identify operational gaps and help determine the right people or resources needed.
• Build and improve processes as business needs evolve.
• Follow issues and commitments through to completion.
• Provide clear, concise updates on progress and outstanding items.

Skills

Cross-functional leadership

Process design

Stakeholder management

Operations coordination

Customer operations

Job description

Smart Apartment Data is seeking an experienced Operations Manager to lead cross-functional initiatives across Sales, Accounting, and Technical teams in a fully remote setup. You will coordinate workflows, optimize processes, and ensure on-time delivery of initiatives while maintaining strong stakeholder communication.

This mid-to-senior role requires 5+ years in business operations, with hands-on experience and a track record of improving workflows.