Remote Operations Coordinator - Reporting & Handoff

Talentoma; New York (NY); Remote; USD 47.000 - 63.000; Vollzeit

Benefits dieser Stelle

Health coverage

Paid leave

401(k)

Bonus opportunities

Stipends

Zusammenfassung

Talentoma is seeking a Business Operations Coordinator to support the operations team in a fully remote role based in New York, USA. The role focuses on organizing internal requests, maintaining trackers, and ensuring timely handoffs.

You will work with department contacts and managers, use Trello for task management, and participate in capacity planning and KPI reporting. A 40-hour week, clear communication, and desk-based work from a home office are required.

Qualifikationen

• High school diploma or equivalent.
• 1–2 years of experience in business operations coordination or related admin work preferred.
• Familiarity with SOPs and following established steps while raising unclear instructions for review.
• Ability to organize dependencies, understand basic capacity planning, and distinguish routine requests from issues requiring a team lead's decision.
• Comfort updating task boards, assigning clear statuses, and retrieving activity history in Trello or similar tools.
• Clear written and verbal communication for requesting missing information and explaining delays to colleagues.
• Reliable home workspace with 40-hour weekly availability and agreed working days/times.
• Authorization to work in the United States.

Aufgaben

• Receive internal requests, confirm outcomes, and organize next steps.
• Check requests for missing details, ownership, and deadlines; seek clarification before routing work.
• Organize task owners, target dates, dependencies, and status updates in a project management tool such as Trello.
• Maintain shared operating trackers so department contacts can see priorities and progress.
• Coordinate routine handoffs between departments and ensure information accompanies each task.
• Assess team capacity and flag conflicting requests; discuss with operations lead for direction.
• Follow up on updates and revisions to keep dependent work moving.
• Escalate blockers to the operations team lead with context and actions tried.
• Compile routine summaries of KPIs like turnaround and workload for reviews.
• Confirm completion with requester and close tasks with complete notes.

Kenntnisse

Clear written and verbal communication

Organizational and prioritization

Attention to detail

Cross-department coordination

Ausbildung

High school diploma or equivalent

Tools

Trello

Jobbeschreibung

Talentoma is seeking a Business Operations Coordinator to support the operations team in a fully remote role based in New York, USA. The role focuses on organizing internal requests, maintaining trackers, and ensuring timely handoffs.

You will work with department contacts and managers, use Trello for task management, and participate in capacity planning and KPI reporting. A 40-hour week, clear communication, and desk-based work from a home office are required.