Business Operations Coordinator

Talentoma; New York (NY); Remote; USD 47.000 - 63.000; Vollzeit

Benefits dieser Stelle

Health coverage

Paid leave

401(k)

Bonus opportunities

Stipends

Zusammenfassung

Talentoma is seeking a Business Operations Coordinator to support the operations team in a fully remote role based in New York, USA. The role focuses on organizing internal requests, maintaining trackers, and ensuring timely handoffs.

You will work with department contacts and managers, use Trello for task management, and participate in capacity planning and KPI reporting. A 40-hour week, clear communication, and desk-based work from a home office are required.

Qualifikationen

• High school diploma or equivalent.
• 1–2 years of experience in business operations coordination or related admin work preferred.
• Familiarity with SOPs and following established steps while raising unclear instructions for review.
• Ability to organize dependencies, understand basic capacity planning, and distinguish routine requests from issues requiring a team lead's decision.
• Comfort updating task boards, assigning clear statuses, and retrieving activity history in Trello or similar tools.
• Clear written and verbal communication for requesting missing information and explaining delays to colleagues.
• Reliable home workspace with 40-hour weekly availability and agreed working days/times.
• Authorization to work in the United States.

Aufgaben

• Receive internal requests, confirm outcomes, and organize next steps.
• Check requests for missing details, ownership, and deadlines; seek clarification before routing work.
• Organize task owners, target dates, dependencies, and status updates in a project management tool such as Trello.
• Maintain shared operating trackers so department contacts can see priorities and progress.
• Coordinate routine handoffs between departments and ensure information accompanies each task.
• Assess team capacity and flag conflicting requests; discuss with operations lead for direction.
• Follow up on updates and revisions to keep dependent work moving.
• Escalate blockers to the operations team lead with context and actions tried.
• Compile routine summaries of KPIs like turnaround and workload for reviews.
• Confirm completion with requester and close tasks with complete notes.

Kenntnisse

Clear written and verbal communication

Organizational and prioritization

Attention to detail

Cross-department coordination

Ausbildung

High school diploma or equivalent

Tools

Trello

Jobbeschreibung

Job Title: Business Operations Coordinator

Monthly Pay: $4,209 - $5,664 USD per month

Summary:

Accurate updates, clear ownership, and timely follow-through define good work for this Business Operations Coordinator role. Within the business operations team, this position works under an operations team lead to organize internal requests and keep routine activities moving without missed handoffs. The coordinator works with department contacts, task owners, and managers to clarify priorities, maintain shared trackers, and make outstanding work visible. This fully remote position offers work from home in New York, United States, with all responsibilities handled through desk-based systems and communication. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Receive internal requests through email and a shared work queue, check the requested outcome, and confirm who needs to contribute before organizing next steps.
• Check incoming requests for missing details, duplicate tasks, unclear ownership, and conflicting deadlines; ask the requesting department for clarification before routing work.
• Organize task owners, target dates, dependencies, and status updates in a project management tool such as Trello, using consistent labels and clear descriptions.
• Maintain shared operating trackers so department contacts can see current priorities, completed steps, outstanding questions, and the next expected action without repeated inquiries.
• Coordinate routine handoffs between departments, confirm acceptance by the receiving owner, and check that required information accompanies each assigned task.
• Compare planned activities with available team capacity, flag competing requests, and bring resource allocation questions to the operations team lead for direction.
• Follow up with task owners when updates are missing or deadlines approach, recording responses and revised expectations so dependent work can proceed.
• Escalate unresolved blockers, repeated delays, and requests outside established procedures to the operations team lead, summarizing the issue and actions already taken.
• Compile routine summaries of key performance indicators, including request turnaround and outstanding workload, to support discussions about operational efficiency and recurring bottlenecks.
• Confirm completion with the requesting contact, close finished tasks, and maintain complete notes; quality is judged by accuracy, turnaround, complete notes, and follow-up.

Qualifications:

• High school diploma or equivalent.
• About 1-2 years of experience in business operations coordination, internal team support, or related administrative work preferred.
• Familiarity with standard operating procedures and the importance of following established steps while raising unclear instructions for review.
• Ability to organize dependencies, understand basic capacity planning, and distinguish routine requests from issues requiring a team lead's decision.
• Comfort updating task boards, assigning clear statuses, and retrieving activity history in a project management tool such as Trello.
• Ability to interpret basic operational measures, compare progress against expectations, and summarize outstanding work accurately for team discussions.
• Clear written and verbal communication for requesting missing information, confirming ownership, and explaining delays to colleagues across departments.
• A reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work with desk-based responsibilities completed from your home workspace.
• Structured onboarding and training on established workflows and a project management tool such as Trello.
• Regular check-ins with the operations team lead to review priorities, questions, and progress.
• Opportunities to build business operations coordination, resource allocation, operational reporting, and cross-department follow-through skills.
• Health coverage, paid leave, a 401(k), bonus opportunities, and stipends.