Remote Operations Coordinator - CMMS & Facilities Support

*US AMR-Jones Lang LaSalle Americas, Inc.; Charlotte (NC); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) plan with matching company-

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) invites experienced professionals to join our Facility Operations team. The role focuses on CMMS administration (Corrigo), maintenance coordination and delivering top‑tier customer service across a distributed portfolio.

You will work with site teams and vendors to meet service levels, optimize workflows and support risk mitigation. A degree or equivalent experience is required, with a strong MS Office skill set and Excel proficiency.

Qualifications

• 3+ years experience in facilities management and Corrigo CMMS/Work Order.
• Superior customer service skills and a strong customer experience orientation.
• Proficient in MS Office, with strong written and verbal communication.

Responsibilities

• Plan, schedule and coordinate maintenance activities for a group or team.
• Communicate KPI and SLA requirements and identify service improvements.
• Manage third‑party contractors/vendors for work orders.
• Oversee daily work order review and follow up to ensure service delivery.
• Ensure prompt follow up with customers, technicians and vendors.
• Interface with vendors and facilities staff to ensure coordination with minimal disruption.
• Provide CMMS coaching on Corrigo.
• Track submittals, ERs, POs and change orders in client systems.

Skills

Facilities management

Corrigo CMMS

Customer service

MS Office

Excel

Education

Undergraduate degree or equivalent experience

Tools

Corrigo CMMS

Job description

Jones Lang LaSalle Incorporated (JLL) invites experienced professionals to join our Facility Operations team. The role focuses on CMMS administration (Corrigo), maintenance coordination and delivering top‑tier customer service across a distributed portfolio.

You will work with site teams and vendors to meet service levels, optimize workflows and support risk mitigation. A degree or equivalent experience is required, with a strong MS Office skill set and Excel proficiency.