Remote Operations Associate II: Process & Training

Advocate Health; Provo (UT); Remote; USD 39,000 - 59,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plans

Educational assistance

Job summary

Advocate Health is seeking a full-time remote role based in the United States with 40 hours per week. The position supports data collection, review, and analysis for assigned projects and leads time studies for process improvements.

Responsibilities include documenting workflows, training teammates, and collaborating with providers and practice managers to meet organizational goals. Travel to facilities may be required.

Qualifications

• Associates Degree required or equivalent experience.
• 2 years practice operations experience or 4 years of related clerical/clinical practice experience required.
• Epic Workqueue experience or Epic backend experience preferred.

Responsibilities

• Collects, reviews, and analyzes data related to assigned projects.
• Conducts time studies for various process improvement activities and compares performance before and after changes.
• Acts as a SME on aspects of practice operations and develops process workflows.

Skills

Attention to detail

Written communication

Verbal communication

Time management

Education

Associate degree

Tools

Epic

Job description

Advocate Health is seeking a full-time remote role based in the United States with 40 hours per week. The position supports data collection, review, and analysis for assigned projects and leads time studies for process improvements.

Responsibilities include documenting workflows, training teammates, and collaborating with providers and practice managers to meet organizational goals. Travel to facilities may be required.