Remote Operations Associate II - Process Improvement

Advocate Health; Iowa; Remote; USD 39,000 - 59,000; Full time

Job summary

Advocate Health is seeking a remote Data Analyst for 40 hours/week, with a required Associates Degree. The role involves data analysis, time studies, and improving practice operations workflows.

Candidates should have strong attention to detail, solid written and verbal communication, and time management skills. Responsibilities include documenting workflows, training teammates on systems, and coordinating multiple projects.

Qualifications

• Associates Degree required.
• Strong attention to detail.
• Written and verbal communication.
• Time management.

Responsibilities

• Collects, reviews, and analyzes data related to assigned projects.
• Conducts time studies for process improvement activities and compares performance prior to process changes and post implementation.
• Acts as a subject matter expert on certain aspects of practice operations as defined above in development of process workflows.
• Documents process workflows, develops job aids, documents process changes and publishes documents in an organized, disciplined format.
• Uses critical thinking skills to evaluate the current readiness for change and works to facilitate the change management process for all process and workflow changes for internal customers.
• Manages several projects at the same time.
• Trains teammates on various operational systems and/or new functionality through implementations as necessary.
• Interacts with providers, team members, and practice managers and implements stated organizational goals.

Job description

Advocate Health is seeking a remote Data Analyst for 40 hours/week, with a required Associates Degree. The role involves data analysis, time studies, and improving practice operations workflows.

Candidates should have strong attention to detail, solid written and verbal communication, and time management skills. Responsibilities include documenting workflows, training teammates on systems, and coordinating multiple projects.