Remote Operations Associate II — Process & Data Impact

Advocate Health; Lansing (MI); Remote; USD 39,000 - 59,000; Full time

Benefits offered by this job

Health benefits

Flexible spending accounts

Educational assistance

Retirement planning

Job summary

Advocate Health is seeking a remote-eligible role in the enterprise accounting team. This full-time position involves data analysis, time studies, and process improvements across practice operations, with collaboration alongside providers and managers.

The role emphasizes accuracy, attention to detail, and strong written/verbal communication. 40 hours weekly, with a comprehensive benefits package and opportunities for advancement within Advocate Health.

Qualifications

• Associates Degree required or equivalent.
• 2 years practice operations experience or 4 years of related clerical/clinical experience.
• Epic Workqueue or Epic backend experience preferred.

Responsibilities

• Collects, reviews, and analyzes data related to assigned projects.
• Conducts time studies for process improvement activities and compares performance before and after changes.
• Manages several projects simultaneously.
• Trains teammates on operational systems and/or new functionality through implementations.
• Interacts with providers, team members, and practice managers to meet organizational goals.

Skills

Data analysis

Process improvement

Time management

Written communication

Education

Associates Degree

Tools

Epic Workqueue

Epic backend

Job description

Advocate Health is seeking a remote-eligible role in the enterprise accounting team. This full-time position involves data analysis, time studies, and process improvements across practice operations, with collaboration alongside providers and managers.

The role emphasizes accuracy, attention to detail, and strong written/verbal communication. 40 hours weekly, with a comprehensive benefits package and opportunities for advancement within Advocate Health.