Oncology Patient Access & Reimbursement Lead

GlaxoSmithKline

Tallahassee (FL)

On-site

USD 70,000 - 110,000

Full time

2 days ago

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Job summary

GSK is seeking a field-based Patient Access Manager to serve as a single point of contact for providers, patients, and caregivers in the Oncology portfolio, guiding onboarding, access, and the ongoing treatment journey.

You will educate on coverage, coding, and payment options, support enrollment in PAP, and coordinate with specialty pharmacy and back-office Benefits teams while ensuring HIPAA compliance and accurate documentation in Salesforce Health Cloud.

Qualifications

Bachelor's degree required.
3+ years in field reimbursement, hub case management, patient experience programs, or navigation of insurance verification and prior authorization.
Ability to travel up to 20%, including overnights.
Valid driver's license.

Responsibilities

Serve as the point of contact for patients, caregivers, and HCP staff, educating on oncology care, coverage, and program resources.
Conduct enrollment and onboarding activities for patients into GSK services, guiding through enrollment requirements and consent capture.
Educate patients on coverage outcomes, cost-sharing, and financial assistance options.
Coordinate transfers to Specialty Pharmacy and back-office Benefits Specialists for tracking.
Document all interactions in Salesforce Health Cloud and ensure HIPAA compliance.