Remote Oncology Concierge Technician (Pharmacy)

Onco360; Waltham (MA); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with match

Paid Time Off and Holidays

Tuition Reimbursement

Quarterly Incentive Bonus

Paid Volunteer Day

Referral Incentive Program

Life Insurance & Disability

Job summary

Onco360 Pharmacy is hiring an Oncology Concierge Technician to support pharmacists and operations in Waltham, MA. This full-time role includes handling patient inquiries, facilitating deliveries, and ensuring compliance with manufacturer programs.

The position offers a remote work option and a schedule with daytime hours. A strong pharmacy background, license/registration, and excellent communication skills are required.

Qualifications

• 1+ years of pharmacy experience.
• High School Diploma or GED.
• Pharmacy Technician State License/Registration (per State Board of Pharmacy).
• Strong communication, organizational, and customer service skills.
• Pharmacy terminology knowledge including sig codes, Roman numerals, brand/generic names, and basic math.

Responsibilities

• Provide first-call resolution for patient and provider inquiries.
• Coordinate medication deliveries and collect co-payments.
• Triage calls to appropriate departments and provide phone support.
• Verify on-label status and HUB enrollment opportunities.
• Support pharmacy operations and ensure compliance with regulations.

Skills

Communication skills

Customer service

Organizational skills

Attention to detail

Typing

Pharmacy terminology

Medical knowledge

Education

High School Diploma or GED

Pharmacy Technician License/Registration

Certified Pharmacy Technician (PTCB)

Job description

Onco360 Pharmacy is hiring an Oncology Concierge Technician to support pharmacists and operations in Waltham, MA. This full-time role includes handling patient inquiries, facilitating deliveries, and ensuring compliance with manufacturer programs.

The position offers a remote work option and a schedule with daytime hours. A strong pharmacy background, license/registration, and excellent communication skills are required.