Remote Oncology Concierge Technician — $5K Sign-On Bonus

Onco360; Woodridge (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical; Dental; Vision

401k with match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Quarterly Incentive Bonus

Paid Volunteer Day

Referral Incentive Program

Company Paid Life Insurance; and Short

Long-Term Disability

Job summary

Onco360 Pharmacy in Woodridge, IL is hiring an Oncology Concierge Technician to support pharmacists in dispensing specialty medications and resolving patient inquiries. This full-time role emphasizes accuracy, patient-focused service, and adherence to regulatory programs.

Typical duties include coordinating deliveries, collecting payments, and triaging calls to appropriate departments while maintaining HIPAA and REMS compliance. Remote work option may apply.

Qualifications

• High school diploma or GED required; pharmacy knowledge preferred.
• 1+ year of pharmacy-related experience and strong customer service skills.
• Pharmacy terminology, dosage calculations, and basic math abilities.
• Pharmacy Technician license/registration as required by state.

Responsibilities

• Support pharmacists and pharmacy operations by handling dispensing tasks for specialty meds.
• Resolve patient and provider inquiries and ensure program compliance.
• Coordinate medication deliveries and collect co-pays by phone or in-app.
• Maintain accurate records and follow REMS and state/federal regulations.

Skills

Pharmacy experience

Customer service

Communication

Organizational skills

Attention to detail

Typing

Pharmacy license

State license requirement

Education

High School Diploma or GED

Job description

Onco360 Pharmacy in Woodridge, IL is hiring an Oncology Concierge Technician to support pharmacists in dispensing specialty medications and resolving patient inquiries. This full-time role emphasizes accuracy, patient-focused service, and adherence to regulatory programs.

Typical duties include coordinating deliveries, collecting payments, and triaging calls to appropriate departments while maintaining HIPAA and REMS compliance. Remote work option may apply.