Remote Onboarding & Implementation Specialist

Anchor Utility; Town of Texas (WI); Remote; USD 65,000 - 90,000; Full time

Job summary

Anchor Utility is hiring an Onboarding (Implementation) Specialist to ensure exemplary client onboarding and successful implementation of services including Resident Billing, Utility Expense Management, and Vacant Cost Recovery. The role involves coordinating with a team to set up properties in our billing platform and maintain timely, accurate processes.

The candidate will use MS Office daily, explain complex technical concepts to non-technical staff, and thrive in a fast-paced environment with

Qualifications

• 3+ years in an implementation role.
• 1-2 years of supervising team members preferred.
• Experience with utility billing is highly beneficial.

Responsibilities

• Coordinate onboarding and implementation for clients.
• Support and guide implementation of services such as Resident Billing, Utility Expense Management, and Vacant Cost Recovery.
• Collaborate with team to set up properties in the billing platform on time and accurately.

Skills

Implementation

Team leadership

Utility billing

MS Office

Communication

Training

Organization

Education

Bachelor's degree preferred

Tools

MS Office

Billing software

CRM

Job description

Anchor Utility is hiring an Onboarding (Implementation) Specialist to ensure exemplary client onboarding and successful implementation of services including Resident Billing, Utility Expense Management, and Vacant Cost Recovery. The role involves coordinating with a team to set up properties in our billing platform and maintain timely, accurate processes.

The candidate will use MS Office daily, explain complex technical concepts to non-technical staff, and thrive in a fast-paced environment with