Remote Onboarding & Implementation Specialist

Anchor Utility / Multifamily Utility Company, LLC; San Diego (CA); Remote; USD 70,000 - 100,000; Full time

Job summary

Anchor Utility / Multifamily Utility Company, LLC is seeking an Onboarding (Implementation) Specialist to lead client onboarding and service implementations in a remote-office environment. You will set up properties in our billing platform and guide teams to complete processes accurately and on time.

The ideal candidate has 3+ years in implementation, some supervising experience, and familiarity with utility billing.

Qualifications

• 3+ years in an implementation role.
• 1-2 years supervising team members preferred.
• Experience with utility billing is beneficial.

Responsibilities

• Oversee client onboarding and implementation of services.
• Set up properties in the billing platform and ensure timely processing.
• Coordinate with team to ensure accuracy and timeliness.

Skills

Implementation experience

Team supervision

Technical aptitude

Multi-priority management

Communication skills

Education

Bachelor's degree preferred

Tools

MS Office

Training presentations

Job description

Anchor Utility / Multifamily Utility Company, LLC is seeking an Onboarding (Implementation) Specialist to lead client onboarding and service implementations in a remote-office environment. You will set up properties in our billing platform and guide teams to complete processes accurately and on time.

The ideal candidate has 3+ years in implementation, some supervising experience, and familiarity with utility billing.