Remote Onboarding & Utility Billing Specialist

Anchor Utility / Multifamily Utility Company, LLC; United States; Remote; USD 68,000 - 90,000; Full time

Benefits offered by this job

Remote work

Career growth

Competitive benefits

Job summary

Banyan Utility is seeking an Onboarding Implementation Specialist to join our remote team. You will ensure a seamless onboarding experience for clients and support the implementation of Resident Billing, Utility Expense Management, and Vacant Cost Recovery.

You will collaborate with colleagues to efficiently set up properties in our billing platform and complete all processes accurately and on time. The role emphasizes strong communication, organizational skills, and the ability to train and

Qualifications

• 3 years of experience in an implementation role.
• 1–2 years of supervising team members preferred.
• Previous experience with utility billing is highly beneficial.

Responsibilities

• Ensure an exceptional onboarding experience for clients.
• Support and guide the implementation of services (Resident Billing, Utility Expense Management, Vacant Cost Recovery).
• Collaborate with the team to set up properties in the billing platform and complete processes timely and accurately.

Skills

Time management

Communication

Organizational skills

Problem solving

Training & presenting

Education

Bachelor Degree preferred

Tools

MS Word

MS Excel

PowerPoint

MS Office

Job description

Banyan Utility is seeking an Onboarding Implementation Specialist to join our remote team. You will ensure a seamless onboarding experience for clients and support the implementation of Resident Billing, Utility Expense Management, and Vacant Cost Recovery.

You will collaborate with colleagues to efficiently set up properties in our billing platform and complete all processes accurately and on time. The role emphasizes strong communication, organizational skills, and the ability to train and