Remote Onboarding Consultant, Dental SaaS

Henry Schein One; United States; Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health coverage

Retirement plan with company match

Paid time off and parental leave

Job summary

Henry Schein One in the United States is seeking an Onboarding Consultant to provide functional solution expertise during onboarding, create and deliver Operations and Adoption Analysis presentations, and lead Organization Build Workshops. You will validate sessions for organization build, trials, and training plans, ensuring smooth transitions.

The role coordinates contract trainers, transfers knowledge from Operations and Adoption Analysis to end users, and focuses on Private Practice and

Qualifications

• Typically, 3 to 5 years of practice management solution training or management experience.
• Dental Software Experience (Dentrix Ascend/Core/Enterprise, Dental Technology or other software).
• Strong planning and organizational skills.
• Ability to present the big picture and architect solutions.
• Excellent verbal and written communication skills.
• Experience with Strategic Accounts is a plus.

Responsibilities

• Coordinate the execution of defined customer training plans with the trainers.
• Schedule, create work assignments, and inform contract trainers that provide training needs.
• Conduct knowledge transfer discussions with trainers to meet customer expectations.
• Oversee Operations and Adoption Analysis and supervise on-site training.
• Assist customers during workshops in building their database and validating outcomes.
• Manage multiple onboarding projects and resolve customer escalations.

Skills

Practice management training

Dental industry experience

SaaS software knowledge

Excellent communication

Customer-facing skills

Project coordination

Education

Bachelor's degree

Job description

Henry Schein One in the United States is seeking an Onboarding Consultant to provide functional solution expertise during onboarding, create and deliver Operations and Adoption Analysis presentations, and lead Organization Build Workshops. You will validate sessions for organization build, trials, and training plans, ensuring smooth transitions.

The role coordinates contract trainers, transfers knowledge from Operations and Adoption Analysis to end users, and focuses on Private Practice and