Remote On-Call HR Support Specialist (Part-Time)

Operationsarmy; United States; Remote; USD 28,000 - 48,000; Part time

Job summary

Operationsarmy is seeking a reliable On-Call HR Support Specialist to provide part-time, fully remote coverage during evenings, weekends, or holidays. You will triage HR inquiries, respond to emails, and escalate urgent issues as needed to keep operations running smoothly.

You will work independently, maintain timely follow-ups, and handle policies related to overtime, scheduling, benefits, and timekeeping. Strong English writing and prior HR or support experience are essential.

Qualifications

• 2+ years of experience in HR or customer support in a 24/7 or shift-based environment.
• Strong knowledge of HR operations, benefits, and timekeeping practices.
• Excellent written English and strong organizational habits.
• Ability to work independently and reliably during off-hours.
• Proficient with HR tools such as Paylocity, Square, Homebase, Guidelines and Google Drive.

Responsibilities

• Off-Hours HR Support and Triage: monitor and respond to HR emails during assigned hours.
• Prioritize issues and maintain a follow-up list for the HR Generalist.
• Provide accurate information on overtime, scheduling, timekeeping, benefits, and health insurance.
• Escalate urgent matters per established protocols.
• Update and maintain a dynamic FAQ dashboard to reduce repeat inquiries.

Skills

HR operations

Timekeeping practices

Written English

Independent work

Remote support

Tools

Paylocity

Square

Homebase

Guidelines

Google Drive

Job description

Operationsarmy is seeking a reliable On-Call HR Support Specialist to provide part-time, fully remote coverage during evenings, weekends, or holidays. You will triage HR inquiries, respond to emails, and escalate urgent issues as needed to keep operations running smoothly.

You will work independently, maintain timely follow-ups, and handle policies related to overtime, scheduling, benefits, and timekeeping. Strong English writing and prior HR or support experience are essential.