On-Call HR Support Specialist - Remote, Part-Time

Operationsarmy; United States; Remote; USD 28,000 - 41,000; Part time

Job summary

Operationsarmy seeks an On-Call HR Support Specialist for part-time remote coverage during evenings, weekends, or holidays. You will triage HR inquiries, provide timely responses, and escalate urgent matters as needed to support HR operations.

The role requires 2+ years in HR or customer support, strong knowledge of benefits and timekeeping, and fluency in written English. Experience with Paylocity, Square, Homebase, Guidelines, and Google Drive is preferred.

Qualifications

• 2+ years HR or customer support experience.
• Strong HR ops, benefits, and timekeeping knowledge.
• Excellent written English and strong organizational habits.
• Able to work independently and respond reliably during off-hours.
• Proficient with tools such as Paylocity, Square, Homebase, Guidelines, and Google Drive.

Responsibilities

• Monitor and respond to HR-related emails during assigned hours.
• Prioritize issues and maintain a follow-up list for the HR Generalist.
• Provide accurate, timely information related to: overtime and scheduling policies, timekeeping discrepancies, health insurance and employee benefits, and other routine HR topics.
• Escalate urgent matters based on established protocols.
• Update and maintain a dynamic FAQ dashboard to reduce repeat inquiries.

Skills

HR operations

Timekeeping

Benefits knowledge

Written English

Independence

Paylocity

Square

Homebase

Guidelines

Google Drive

Tools

Paylocity

Square

Homebase

Guidelines

Google Drive

Job description

Operationsarmy seeks an On-Call HR Support Specialist for part-time remote coverage during evenings, weekends, or holidays. You will triage HR inquiries, provide timely responses, and escalate urgent matters as needed to support HR operations.

The role requires 2+ years in HR or customer support, strong knowledge of benefits and timekeeping, and fluency in written English. Experience with Paylocity, Square, Homebase, Guidelines, and Google Drive is preferred.