PT HR Assistant

Tailwind Hospitality, Inc.; Wilmington (NC); On-site; USD 30,000 - 45,000; Part time

Job summary

A hospitality company is seeking an HR Assistant to provide critical support during evenings and weekends. Responsibilities include managing the HR inbox, assisting with urgent employee needs, and collaborating with HR leadership on delicate matters. The ideal candidate should have previous HR experience, excellent communication skills, and a professional demeanor. A reliable internet connection and a secure workspace are required to handle confidential information. This role requires flexibility, particularly for weekends and holidays.

Qualifications

• Previous experience in HR support or administration preferred.
• Familiarity with ADP or other HR management systems is an advantage.
• High level of professionalism and discretion.

Responsibilities

• Monitor and manage the HR inbox during scheduled hours.
• Assist employees with ADP resets and other HR needs.
• Collaborate with HR leadership to address urgent employee relations.

Skills

Strong communication

Problem-solving skills

Ability to work independently

Attention to confidentiality

Tools

ADP or similar HR management systems

Job description

Overview

The HR Assistant to provide critical support to our team during evenings and weekends. This role plays a key part in ensuring timely assistance for employees, including responding to email inquiries, facilitating ADP resets, and escalating urgent employee relations concerns to leadership.

Key Responsibilities

• Monitor and manage the HR inbox during scheduled hours, responding to inquiries and urgent requests promptly.


• Assist employees with ADP resets and other time-sensitive HR needs.


• Provide support on company-observed holidays as scheduled.


• Collaborate with human resources leadership to escalate and address urgent employee relations situations.


• Complete assigned reporting and data review activities.


• HR Director and/or Employee Relations Specialist will be notified for urgent ER occurrences


• Ensure timely and professional communication with staff and management.


• Exercise high-level of confidentiality in all human resources activities


• Weekends: Monitor the inbox for approximately 5-7 hours per day as scheduled.


• Evenings: Monitor the inbox Thursdays and Friday from 5 PM - 9 PM.


• Availability to support urgent requests on company-observed holidays.

Physical Requirements

• Prolonged computer use: Ability to operate a computer, including typing and navigating digital platforms for extended periods.


• Communication proficiency: Ability to engage in written and verbal communication using email, phone, or other assistive tools.


• Mental focus and problem-solving: Ability to analyze information, manage multiple priorities, and respond to urgent requests in a timely manner.


• Sedentary work: This role primarily involves sitting and working at a desk or remote workstation.


• Visual and auditory requirements: Ability to read and interpret digital information (emails, ADP system prompts, etc.).

Qualifications

• Previous experience in HR support or administration preferred.


• Familiarity with ADP or other HR management systems is an advantage.


• Strong communication and problem-solving skills.


• Ability to work independently and manage multiple priorities.


• High level of professionalism and discretion.


• Reliable internet connection


• Access to a private and secure workspace that allows for handling confidential employee information and organizational processes