Remote Office Request Tracking Specialist

HRS Talent Solutions; Lubbock (TX); Remote; USD 58,000 - 62,000; Full time

Job summary

HRS Talent Solutions is seeking an Office Administration Request Tracking Assistant for a full-time remote role. You will maintain an online tracker with confirmed instructions and status updates from colleagues, ensuring clear owners and due dates.

You will not impose deadlines, reassign tasks, or mark work complete without the owner's confirmation. The role focuses on accurate, courteous reminders and precise status recording to keep internal requests moving smoothly.

Qualifications

• Experience in office administration and customer service is useful but not required.
• Ability to manage online trackers and deadlines.

Responsibilities

• Record confirmed deadlines from approved online requests.
• Ensure each item has a current owner and next action.
• Send approved reminders before a due date.
• Note blockers and assign responsible person.
• Update status after a confirmed team response.
• Escalate overdue or unowned items per policy.
• Keep customer details in the correct case system.

Job description

HRS Talent Solutions is seeking an Office Administration Request Tracking Assistant for a full-time remote role. You will maintain an online tracker with confirmed instructions and status updates from colleagues, ensuring clear owners and due dates.

You will not impose deadlines, reassign tasks, or mark work complete without the owner's confirmation. The role focuses on accurate, courteous reminders and precise status recording to keep internal requests moving smoothly.