Remote Inbox & Task Coordination Specialist

HRS Talent Solutions; San Antonio (TX); À distance; USD 42 000 - 48 000; Plein temps

Résumé du poste

HRS Talent Solutions is seeking an Office Administration Coordinator to manage a shared inbox and ensure smooth handoffs. You will identify needs, record details, and route requests to the correct colleagues, maintaining visibility of open items.

The role blends office administration with clear written communication and follows established routing procedures. Training is provided, and the position is remote-based with flexible hours.

Qualifications

• Basic computer confidence.
• Organized written communication.
• Ability to follow routing instructions.
• Experience with shared email, customer service, or office administration is a plus (not required).
• Beginners are welcome; training on task categories, tools, and escalation route provided.

Responsabilités

• Check the assigned inbox for new requests and replies to existing ones.
• Read enough context to avoid opening a second task for the same issue.
• Identify missing details that prevent the request from moving ahead.
• Assign or forward the item under routing instructions.
• Update the task record when information or ownership changes.
• Keep unresolved messages visible for the appropriate person.
• Close a task only when the record shows a finished result or approved handoff.

Description du poste

HRS Talent Solutions is seeking an Office Administration Coordinator to manage a shared inbox and ensure smooth handoffs. You will identify needs, record details, and route requests to the correct colleagues, maintaining visibility of open items.

The role blends office administration with clear written communication and follows established routing procedures. Training is provided, and the position is remote-based with flexible hours.