Remote OEM Programs Manager — Partnerships & Growth

DealerOn; EUA; Teletrabalho; USD 77 000 - 94 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental and vision insurance

Company matched 401K plan

Flexible PTO + Sick Leave

6 weeks paid Parental Leave

8 Paid National Holidays

Company-paid basic Life Insurance

Voluntary supplemental Life Insurance

Voluntary long-term/short-term disable

Resumo da oferta

DealerOn is seeking an OEM Program Manager to coordinate with OEM program partners, bridging Marketing and Development to identify improvements and feature requests. The role is remote and managerial, overseeing SLA adherence, partner communications, and revenue growth opportunities.

You will be the SME on DealerOn’s products and CMS, building trust with partners and driving OEM program success while coordinating cross-functional teams and ensuring fast resolution of partner inquiries.

Qualificações

• Bachelor’s degree required.
• 10 years’ experience in technology customer service related field.
• Excellent communication and leadership skills.
• Experience selling and retaining SAAS revenue with major clients.
• Proficient in Microsoft Word, Excel, and Outlook.
• Hands on experience with DealerOn’s proprietary CMS.

Responsabilidades

• Ensure the team consistently meets SLAs and communicates effectively with clients.
• Communicate the value of DealerOn services to OEM partners.
• Identify workflow improvements to support OEM partners.
• Deliver OEM program and compliance initiatives to internal departments.
• Ensure timely responses to all OEM emails by the appropriate internal teams.
• Represent DealerOn positively to OEMs and escalate gaps in internal performance.

Conhecimentos

Excellent communication

Leadership

Initiative

Dependable

SAAS revenue experience

MS Word

MS Excel

MS Outlook

DealerOn CMS experience

Formação académica

Bachelor’s degree

Ferramentas

DealerOn proprietary CMS

Descrição da oferta de emprego

DealerOn is seeking an OEM Program Manager to coordinate with OEM program partners, bridging Marketing and Development to identify improvements and feature requests. The role is remote and managerial, overseeing SLA adherence, partner communications, and revenue growth opportunities.

You will be the SME on DealerOn’s products and CMS, building trust with partners and driving OEM program success while coordinating cross-functional teams and ensuring fast resolution of partner inquiries.