Remote Nursing Care Coordinator

FLOAT HEALTH; Grand Junction (CO); Remote; USD 48,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision

401k matching

Unlimited PTO with minimum days

Paid parental leave

Home office setup

Phone & internet monthly stipend

Annual Learning Stipend

HSA & FSA

Voluntary Life, Accident, Hospital, &/

100% remote (within the US)

Job summary

Float Health is a Series A startup delivering home infusion care through a full-stack platform that connects SuperNurses to patients at home. We enable safer, more convenient care while reducing hospital visits and costs for partners.

The Recurring Care Specialist will coordinate nursing visits, manage scheduling tasks, support cross-functional teams, and identify process improvements to scale operations. This remote US role emphasizes accuracy, empathy, and proactive problem-solving in a

Qualifications

• 1+ years of experience with medical scheduling.
• Excellent critical thinking and problem-solving abilities.
• Highly organized with strong time management.
• Exceptional customer service and communication, empathetic.
• Able to work independently and as part of a team.
• Tech-savvy across multiple platforms.
• Continuous improvement mindset for operational efficiency.
• Prior healthcare experience or familiarity with medical terminology preferred.

Responsibilities

• Use Float Health’s technology and third-party platforms to schedule nursing visits for patients.
• Respond to and manage approximately 40 Zendesk tickets per shift, ensuring timely resolution.
• Answer up to 30 inbound calls per shift from pharmacies, patients, and nurses.
• Schedule and confirm 10–30 patient visits per shift with accuracy and empathy.
• Communicate professionally via phone, email, and text to coordinate care and confirm scheduling details.
• Ensure all necessary documentation is collected and uploaded for scheduled visits.
• Manage and prioritize multiple tasks in a fast-paced environment without sacrificing accuracy.
• Collaborate with cross-functional teams to track data, share insights, and provide feedback to streamline operations.
• Proactively brainstorm and communicate potential process improvements to enhance team efficiency and scalability.
• Cultivate and maintain effective working relationships with specialty pharmacies and nursing partners.

Skills

Medical scheduling

Customer service

Time management

Communication skills

Team player

Tech-savvy

Process improvement

Healthcare terminology

Job description

Float Health is a Series A startup delivering home infusion care through a full-stack platform that connects SuperNurses to patients at home. We enable safer, more convenient care while reducing hospital visits and costs for partners.

The Recurring Care Specialist will coordinate nursing visits, manage scheduling tasks, support cross-functional teams, and identify process improvements to scale operations. This remote US role emphasizes accuracy, empathy, and proactive problem-solving in a