Remote NICE CXone Integrations Engineer

Stealth IT Consulting; USA; Remote; GBP 111.000 - 148.000; Vollzeit

Zusammenfassung

Stealth IT Consulting is seeking a skilled NICE CXone Integration Developer to build and support secure integrations between NICE CXone and enterprise systems, including CRM and case management, with Studio REST integrations and screen pops.

The role requires hands-on NICE CXone integration experience, REST APIs, OAuth 2.0, and CI/CD practices. It is remote with occasional travel and entails a 6-month initial term with potential extension and SC clearance eligibility.

Qualifikationen

• 4+ years in integration, application or software development.
• Strong, recent hands-on NICE CXone integration experience.
• REST APIs, web services, JSON and XML.
• OAuth 2.0, OpenID Connect and token management.
• CRM and case-management integration.
• Source control, CI/CD and deployment practices.

Aufgaben

• Develop integrations using NICE CXone APIs and integration services.
• Build CXone Studio REST integrations, customer-data retrieval and screen pops.
• Integrate CXone with CRM and case-management platforms.
• Handle API errors, timeouts, retries and failure scenarios.
• Test, validate and debug APIs, with automated testing and monitoring.
• Document integrations and support releases through CI/CD.

Kenntnisse

NICE CXone integration

REST APIs

OAuth 2.0/OpenID Connect

CRM integration

CI/CD

6+ years experience

Jobbeschreibung

Stealth IT Consulting is seeking a skilled NICE CXone Integration Developer to build and support secure integrations between NICE CXone and enterprise systems, including CRM and case management, with Studio REST integrations and screen pops.

The role requires hands-on NICE CXone integration experience, REST APIs, OAuth 2.0, and CI/CD practices. It is remote with occasional travel and entails a 6-month initial term with potential extension and SC clearance eligibility.