Remote Neuroscience Territory Account Lead

Novartis; Lexington (KY); On-site; USD 94,000 - 174,000; Full time

Job summary

Novartis is seeking a Territory Account Specialist to lead with purpose, supporting key accounts and HCPs in an assigned geography. This field-based and remote role requires you to build connections, craft personalized experiences, and navigate solutions linking customers to Novartis resources to improve patient outcomes.

You will travel 60–80% across a broad geography, reside within the territory, and operate with omni-channel strategies while collaborating with field teams and home-office

Qualifications

• Bachelor’s degree from a 4-year college or university.
• 5+ years in pharma/healthcare or related field with large, geographically dispersed sales teams within the last 5 years.
• Proven track record in selling to large accounts and key customers.
• Willingness to travel 60–80% across a broad geography.
• Residence within territory or within 50 miles of the territory border.
• Valid driver’s license.

Responsibilities

• Navigate and resolve challenges within accounts with tailored solutions.
• Build a strategic territory plan by aligning priorities and applying market insights to drive product demand and patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Skills

Account-based selling

Customer engagement

Omni-channel engagement

Strategic planning

Travel readiness

Education

Bachelor's degree

Job description

Novartis is seeking a Territory Account Specialist to lead with purpose, supporting key accounts and HCPs in an assigned geography. This field-based and remote role requires you to build connections, craft personalized experiences, and navigate solutions linking customers to Novartis resources to improve patient outcomes.

You will travel 60–80% across a broad geography, reside within the territory, and operate with omni-channel strategies while collaborating with field teams and home-office