Remote Network Carrier Coordinator - Supply Chain Ops

Ryder System, Inc.; Lansing (MI); À distance; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision

401(k) match

Stock purchase plan

Employee discounts

Paid holidays & PTO

Maternity leave

Résumé du poste

Ryder System, Inc. is hiring an Operations Coordinator in New Albany, OH (Remote). The role focuses on managing 4th party carrier relationships, ensuring SOP compliance, delivery performance, timely billing, and high customer satisfaction.

You will handle RAs, open reports, and order research to keep shipments on track and invoicing accurate. Monday–Friday daytime schedule with benefits and growth opportunities.

Responsabilités

• Print delivery tickets for inbound trucks and fax them to Network Carriers
• Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled
• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations
• Manage the Open RA report (monthly)
• Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery; update system so we can invoice the client
• Respond to pending invoice questions from the Network Carrier Invoicing Team

Description du poste

Ryder System, Inc. is hiring an Operations Coordinator in New Albany, OH (Remote). The role focuses on managing 4th party carrier relationships, ensuring SOP compliance, delivery performance, timely billing, and high customer satisfaction.

You will handle RAs, open reports, and order research to keep shipments on track and invoicing accurate. Monday–Friday daytime schedule with benefits and growth opportunities.