Remote Negotiation Specialist - Auto Claims & Estimating

SolvdUS, Inc; Nashville (TN); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan

Paid time off

Paid holidays

Remote-friendly culture

Job summary

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role in the United States. You will collaborate with body shops and storage partners to negotiate rates and charges, and manage outbound communications on assigned claims.

This role emphasizes accuracy in reviewing CCC estimates, calculating fees, and communicating clearly with shops and clients by email and phone. You will thrive in a self-motivated, deadline-driven environment while supporting teammates.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills and a results-driven mindset.
• Knowledge of auto insurance and repairs is a plus.
• Ability to read and interpret CCC estimates.
• Excellent written and verbal communication.

Responsibilities

• Negotiate directly with repair shops to manage charges.
• Make outbound calls to handle assigned claims.
• Review CCC estimates and total loss charges.
• Calculate fees for shops and tow yards.
• Communicate professionally via email and phone.
• Support teammates and foster accountability.
• Stay organized and manage time in a remote setting.

Skills

Negotiation

Customer service

Independent work

Communication skills

Job description

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role in the United States. You will collaborate with body shops and storage partners to negotiate rates and charges, and manage outbound communications on assigned claims.

This role emphasizes accuracy in reviewing CCC estimates, calculating fees, and communicating clearly with shops and clients by email and phone. You will thrive in a self-motivated, deadline-driven environment while supporting teammates.