Remote Negotiation Specialist – Auto Claims

SolvdUS, Inc; Baltimore (MD); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Comprehensive benefits

Fully remote

401(k) plan

Paid time off

Job summary

SolvdUS, Inc is seeking a Negotiation Specialist to join our remote team, focusing on auto claims with repair shops and storage partners. This position emphasizes careful negotiation, accuracy, and professional communication in a fully remote setting.

You will review CCC estimates, manage charges, and coordinate with colleagues to ensure efficient, client-focused outcomes while enjoying the flexibility of a startup-like culture and comprehensive benefits.

Qualifications

• Experience in a client/customer service role.
• Strong negotiation skills.
• Excellent written and verbal communication.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges.
• Calculate fees for shops and tow yards.
• Communicate clearly via email and phone with a client-friendly approach.
• Support colleagues and foster accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Negotiation

Customer service

Communication

Time management

Job description

SolvdUS, Inc is seeking a Negotiation Specialist to join our remote team, focusing on auto claims with repair shops and storage partners. This position emphasizes careful negotiation, accuracy, and professional communication in a fully remote setting.

You will review CCC estimates, manage charges, and coordinate with colleagues to ensure efficient, client-focused outcomes while enjoying the flexibility of a startup-like culture and comprehensive benefits.