Remote National Accounts Director

Manulife/John Hancock; Massachusetts; Hybrid; USD 65,000 - 108,000; Full time

Job summary

Manulife/John Hancock in the United States seeks a National Account Director to expand distribution and deepen relationships with national accounts and BGAs. You will partner with the National Account VP to drive awareness of JH solutions and coordinate across Life Insurance business units.

The role emphasizes strategic growth, relationship management, and market insight to accelerate sales and optimize client communications.

Qualifications

• 5+ years leading business marketing functions with a progression of increased responsibilities.
• 5+ years of experience in financial services or in a similar business-to-business wholesales role.
• Required licenses: FINRA SIE, Series 6, 63, Life & Health.
• Some business travel may be required.

Responsibilities

• Assist Channel Head and NAVP team in research and analysis, including external and internal factors impacting account performance, including firm penetration rates and carrier share of shelf to monitor and inform strategic growth initiatives.
• Execute relationship management techniques to ensure multiple JH teams are delivering on stated deliverables. (i.e. Underwriting, New Business, Licensing, Compensation, and Policy Holder service.)
• Assist in and facilitate promotional efforts pre and post client conferences and national activation events to optimize company messages, meeting spend and connect appropriate follow up activities to align wholesale team to leverage engagements.
• Prepare and become proficient in market share analysis of designated National Accounts; monitor and review NPS scores to recommend areas of improvement, and source feedback to NAVP and Channel Head to identify trends and inform decision making.
• Monitor sales and pipeline trends to key performance indicators and alert management of milestones, trends and recommend actions to improve performance.
• Develop strategies to deliver JH solutions to BGAs to drive our growth strategy.
• Proficient in illustrations, product application, features and present on educational topics at the national and BGA level.
• Develop and adopt procedures to automate and execute communication across various roles within the client hierarchy to effectively perform mass marketing, and deliver personalized communications.
• Conduct ad hoc request for gather business intelligence to identify trends and produce summaries to inform stakeholders of various projects relating to account oversight and growth initiatives.
• Conduct National webinars, and local meeting presentations where you may moderate or present on elements of our portfolio or services.
• Play a key role in the onboarding of new IMO’s and BGA members to the JH relationship.

Skills

Analytical thinking

Distributor relationships

Presentation skills

Sales acumen

Team player

Education

FINRA SIE

Series 6

Series 63

Life & Health

Job description

Manulife/John Hancock in the United States seeks a National Account Director to expand distribution and deepen relationships with national accounts and BGAs. You will partner with the National Account VP to drive awareness of JH solutions and coordinate across Life Insurance business units.

The role emphasizes strategic growth, relationship management, and market insight to accelerate sales and optimize client communications.