Remote Multilingual Customer Care Specialist

MTM, Inc.; Oregon; Hybrid; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Life and Disability Insurance

401(k) Retirement Plan with Company M​

FSA and HSA Savings Plans

Wellness Program with Incentives

Voluntary & Ancillary Plans

Pay on Demand

Paid Time Off and Holiday Pay

Birthday Holiday

Maternity/Paternity Leave

Continuing Education Reimbursement

Job summary

MTM Health is seeking a Customer Care Representative to be the frontline voice for our members, clients, and facilities. This remote Minnesota role involves handling a steady stream of inbound calls, maintaining courteous service, and navigating our systems efficiently.

Expect 60–80 calls daily, with busier mornings on Mondays, in a supportive, growth‑oriented team environment. You’ll join a company that values innovation and collaboration, offering a comprehensive benefits package and

Qualifications

• Must currently reside in Minnesota.
• 1 year of Call Center experience.
• 6 months Customer Service experience.
• Basic typing/computer experience with excellent navigational skills.
• High speed Internet access (3 Mbps upload, 30 Mbps download).
• A quiet space within the home free of distractions.

Responsibilities

• Handle inbound calls from Members, Clients and Facilities.
• Serve as the frontline representative and image of MTM Health.
• Expect to handle 60–80 calls a day with higher volumes on Mondays.

Skills

Call Center Experience

Customer Service

Typing

Job description

MTM Health is seeking a Customer Care Representative to be the frontline voice for our members, clients, and facilities. This remote Minnesota role involves handling a steady stream of inbound calls, maintaining courteous service, and navigating our systems efficiently.

Expect 60–80 calls daily, with busier mornings on Mondays, in a supportive, growth‑oriented team environment. You’ll join a company that values innovation and collaboration, offering a comprehensive benefits package and