Remote Multi-State Litigation Operations Manager

Topdog Law, Llc; United States; Remote; USD 105,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Parental leave

Job summary

TopDog Law is a fully remote personal injury firm scaling nationally, focused on delivering high-quality client experiences from intake through litigation. The Litigation Operations Manager will oversee state teams, implement onboarding, and ensure SOPs and timelines are followed to keep cases moving smoothly.

You’ll supervise Team Leads across states, train staff, analyze performance metrics, and partner with leadership to drive growth while maintaining culture and accountability.

Qualifications

• 5+ years of experience in personal injury litigation operations or legal operations management.
• Experience supervising litigation staff across multiple jurisdictions.
• Familiarity with Filevine and case management platforms.
• Strong knowledge of personal injury litigation workflows across states.
• Ability to implement SOPs and drive performance.
• Comfort with data, dashboards, and metrics.
• Excellent written and verbal communication with attorneys and leadership.

Responsibilities

• Directly supervise Litigation Team Leads across active states.
• Implement onboarding and ongoing training for Team Leads.
• Conduct regular one-on-ones and performance reviews.
• Serve as escalation point for case-level operational issues.
• Identify and develop high-performing paralegals for succession.
• Enforce firm-wide SOPs and adapt to state rules.
• Monitor phase timing and oversee daily workflows.

Skills

Litigation operations

Team leadership

Training & development

Process improvement

Data analysis

Communication

Cross-state coordination

Tools

Filevine

BigQuery

Job description

TopDog Law is a fully remote personal injury firm scaling nationally, focused on delivering high-quality client experiences from intake through litigation. The Litigation Operations Manager will oversee state teams, implement onboarding, and ensure SOPs and timelines are followed to keep cases moving smoothly.

You’ll supervise Team Leads across states, train staff, analyze performance metrics, and partner with leadership to drive growth while maintaining culture and accountability.