Remote Mortgage Claims QA Analyst I

Carrington; Augusta (ME); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Employee discounts

Educational reimbursement

Referral bonuses

Training programs

Community foundation support

Job summary

Carrington seeks a Default Claims Quality Assurance Analyst to review and reconcile mortgage-related claims (FHA, VA, PMI, USDA, FNMA, and FHLMC) for accuracy. The role supports remote work from home in the United States.

Responsibilities include validating expenses, correcting QA findings before submission, and maintaining detailed process documentation. Requires 1+ year in mortgage servicing default or QA/QC, HS diploma, and ability to work flexible hours.

Qualifications

• High School diploma required; some college preferred.
• One or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate.

Responsibilities

• Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims for accuracy.
• Validate all system expenses are reconciled and claimed per agency rules.
• Identify errors in QA review and ensure corrections before reimbursement.
• Document mortgage platform with process tracking.
• Escalate trends or issues from QA of the claim form.
• Verify taxes and insurance are paid and maintained per guidelines.
• Ensure adherence to curtailment of interest or advances policies.
• Perform internal quality assurance of all departmental claim documents.
• Complete monthly audits.
• Understand default claims processes for insurers and investors.
• Understand the default servicing process including foreclosure, bankruptcy, and loss mitigation.

Skills

QA/QC experience

Attention to detail

Education

High School diploma

Some college

Job description

Carrington seeks a Default Claims Quality Assurance Analyst to review and reconcile mortgage-related claims (FHA, VA, PMI, USDA, FNMA, and FHLMC) for accuracy. The role supports remote work from home in the United States.

Responsibilities include validating expenses, correcting QA findings before submission, and maintaining detailed process documentation. Requires 1+ year in mortgage servicing default or QA/QC, HS diploma, and ability to work flexible hours.