Remote Microsoft 365 Engineer — Cloud Admin & Automation

American Red Cross; Kentucky; Remote; USD 81,000 - 92,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

HSA/FSA benefits

PTO 15 days

11 paid holidays

401K with match

Job summary

The American Red Cross is seeking a detail-oriented Microsoft 365 Administrator to support and optimize our cloud services. This fully remote role requires East Coast hours and collaboration with diverse IT teams to deliver reliable, secure productivity tools.

The ideal candidate will have strong problem-solving skills, experience in a Microsoft 365 environment, and a commitment to exceptional user support, security, monitoring, and documentation.

Qualifications

• Bachelor's degree or equivalent combination of education and related experience required.
• Minimum 4 years of related experience or equivalent combination of education and related experience required.
• Effective verbal and written communication skills; ability to prioritize and work in a team.

Responsibilities

• Administer, maintain, and support Microsoft 365 services (Outlook, Exchange Online, SharePoint Online, OneDrive, Teams).
• Troubleshoot and resolve technical issues for end users; meet SLAs.
• Document incidents, service requests, and changes; participate in change management.

Skills

Communication

Teamwork

Problem solving

Time management

Education

Bachelor's degree

Tools

PowerShell

Python

Bash

Job description

The American Red Cross is seeking a detail-oriented Microsoft 365 Administrator to support and optimize our cloud services. This fully remote role requires East Coast hours and collaboration with diverse IT teams to deliver reliable, secure productivity tools.

The ideal candidate will have strong problem-solving skills, experience in a Microsoft 365 environment, and a commitment to exceptional user support, security, monitoring, and documentation.