Remote Microsoft 365 Engineer - Admin & Automation

American Red Cross; New Hampshire; Remote; USD 81,000 - 92,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401K with match

Paid Time Off

Job summary

The American Red Cross seeks a detail-oriented Microsoft 365 Administrator to join our team. This is a fully remote role, may be based anywhere in the United States, but requires East Coast hours and strong problem-solving skills with a focus on Microsoft 365 administration.

Responsibilities include supporting design, implementation, maintenance, and continuous improvement of Microsoft 365 technologies, security, monitoring, and user enablement across cloud services.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 4 years of related experience.
• Strong verbal and written communication skills.
• Ability to prioritize and work in a team.

Responsibilities

• Administer, maintain, and support Microsoft 365 services including Outlook, Exchange Online, SharePoint Online, OneDrive, Teams.
• Troubleshoot and resolve a wide range of issues while meeting SLAs.
• Develop automation and reporting using PowerShell and scripting languages.
• Collaborate with IT teams and stakeholders to support projects and operations.

Skills

Strong communication

Problem solving

Team collaboration

Education

Bachelor's degree

Tools

PowerShell

Python

Bash

ITIL

ServiceNow

Jira Service Management

Job description

The American Red Cross seeks a detail-oriented Microsoft 365 Administrator to join our team. This is a fully remote role, may be based anywhere in the United States, but requires East Coast hours and strong problem-solving skills with a focus on Microsoft 365 administration.

Responsibilities include supporting design, implementation, maintenance, and continuous improvement of Microsoft 365 technologies, security, monitoring, and user enablement across cloud services.