Remote Microsoft 365 Engineer & Admin

American Red Cross; Jackson (MS); À distance; USD 81 000 - 92 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision

HSA/FSA

PTO: 15 days

11 paid holidays

401K with match

Résumé du poste

The American Red Cross is seeking a detail-oriented Microsoft 365 Administrator to provide remote support across the United States, aligned to East Coast hours. The role focuses on administration, troubleshooting, automation, and security of Microsoft 365 services to enable reliable collaboration for teams.

You will work with IT and business stakeholders, deliver end-user support, and contribute to ongoing improvements in governance, monitoring, and reporting for the organization.

Qualifications

• Bachelor's degree or equivalent education in information systems or computer science.
• Minimum 4 years of related experience.
• Strong verbal and written communication and problem-solving skills.
• Experience managing Microsoft 365 administration and security.

Responsabilités

• Administer and support Microsoft 365 services (Outlook, Exchange Online, SharePoint Online, OneDrive, Teams).
• Troubleshoot end-user issues and meet service level agreements (SLAs).
• Manage incidents and requests via Service Management platforms.
• Develop PowerShell scripts to automate admin tasks.
• Monitor security and performance across the 365 environment.

Connaissances

Communication

Problem-solving

Prioritization

Teamwork

Formation

Bachelor's degree or equivalent (IS/CS)

Outils

PowerShell

Python

Bash

Microsoft Graph

Description du poste

The American Red Cross is seeking a detail-oriented Microsoft 365 Administrator to provide remote support across the United States, aligned to East Coast hours. The role focuses on administration, troubleshooting, automation, and security of Microsoft 365 services to enable reliable collaboration for teams.

You will work with IT and business stakeholders, deliver end-user support, and contribute to ongoing improvements in governance, monitoring, and reporting for the organization.