Remote Member Support & Success Specialist

Anytime Fitness; United States; Remote; USD 24,796 - 26,174; Part time

Benefits offered by this job

Health insurance

Gym membership discounts

401(k) with employer match

Job summary

A leading fitness organization seeks a Remote Customer Service / Member Support Representative to be the first point of contact for members. Responsibilities include responding to inquiries, assisting with memberships, and maintaining member records. Successful candidates will have strong verbal and written communication skills, organizational abilities, and a high school diploma. This fully remote role offers $18–$19/hour along with potential benefits such as health insurance and 401(k) matching.

Qualifications

• Legally authorized to work in the United States.
• 1–2 years of experience in customer service or administrative support.
• Reliable high-speed internet connection and a quiet workspace.

Responsibilities

• Respond to member inquiries in a professional manner.
• Provide information on memberships and promotions.
• Assist with digital membership applications and account updates.

Skills

Verbal communication

Written communication

Organizational skills

Customer service skills

Self-motivation

Education

High school diploma or equivalent

Tools

CRM tools

Microsoft Office

Google Workspace

Job description

A leading fitness organization seeks a Remote Customer Service / Member Support Representative to be the first point of contact for members. Responsibilities include responding to inquiries, assisting with memberships, and maintaining member records. Successful candidates will have strong verbal and written communication skills, organizational abilities, and a high school diploma. This fully remote role offers $18–$19/hour along with potential benefits such as health insurance and 401(k) matching.