Flexible Schedule Member Experience Specialist

Crunch Fitness - Fit Fusion LLC; Sparks (NV); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

A leading fitness company is looking for a Member Service Representative to enhance the member experience and ensure high levels of customer satisfaction. Your responsibilities include engaging with members, promoting fitness services, and maintaining a welcoming environment. Strong communication and customer service skills are essential, along with the ability to handle inquiries and sales effectively. If you are enthusiastic about fitness and dedicated to excellent service, this position offers an opportunity for growth in the fitness industry.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Ability to communicate effectively and demonstrate proficiency in reading and writing skills.

Responsibilities

• Greets members & guests, promotes membership privileges.
• Checks in members and resolves any issues.
• Maintains organized work area and communicates events.

Skills

Customer service orientation

Communication

Education

CPR/AED certification

Job description

A leading fitness company is looking for a Member Service Representative to enhance the member experience and ensure high levels of customer satisfaction. Your responsibilities include engaging with members, promoting fitness services, and maintaining a welcoming environment. Strong communication and customer service skills are essential, along with the ability to handle inquiries and sales effectively. If you are enthusiastic about fitness and dedicated to excellent service, this position offers an opportunity for growth in the fitness industry.