Remote Member Experience & Care Coordination Specialist

Centene Management Company LLC; Texas; Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

paid time off plus holidays

a flexible approach to work withremote

Job summary

Centene Management Company LLC in Texas is seeking an Administrative Care Management Support specialist to handle outreach, answer calls, and schedule services. You will be the first contact for members, providers, and staff, helping resolve issues and document records according to state and regulatory guidelines.

You will support onboarding and day-to-day administrative duties, send welcome letters and program materials, and refer members to health plan and community resources to ensure

Qualifications

• High School diploma or GED required.
• 1–2 years of related experience required.

Responsibilities

• Perform outreach and answer inbound calls.
• Schedule services and document member records.
• Serve as front-line support for member/provider inquiries.
• Educate members on care plans and resources.
• Refer to Social Determinants of Health (SDOH) resources.
• Maintain non-clinical records per policy.

Skills

Customer service

Phone support

Documentation

Education

High School diploma or GED

Job description

Centene Management Company LLC in Texas is seeking an Administrative Care Management Support specialist to handle outreach, answer calls, and schedule services. You will be the first contact for members, providers, and staff, helping resolve issues and document records according to state and regulatory guidelines.

You will support onboarding and day-to-day administrative duties, send welcome letters and program materials, and refer members to health plan and community resources to ensure