Remote Care Management & Data Coordination Specialist

Centene Corporation; New York (NY); Hybrid; USD 28,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Job summary

Centene is seeking a Care Management Administrative Support Associate in New York to assist with outreach, scheduling, and care management activities. You will serve as a primary contact for members, providers, and staff, ensuring records are maintained in line with state and regulatory guidelines.

The role requires strong communication, organization, and Excel skills; familiarity with Gen AI tools is a plus.

Qualifications

• Minimum high school diploma or GED.
• 2–4 years related experience in health care administration or care management.
• Strong communication and organizational skills; comfortable presenting findings to leadership.

Responsibilities

• Provide outreach to members via phone to support with care plan steps and scheduling.
• Connect members to health plan and community resources to ensure high-quality care.
• Serve as front-line support for member and provider inquiries and document non-clinical records.
• Support onboarding and day-to-day administrative duties, including sending welcome letters and program materials.
• Assist with data reporting to People Leaders and escalate requests as needed.

Skills

Care management experience

Strong communication

Excel skills

Time management

Education

High School diploma or GED

Job description

Centene is seeking a Care Management Administrative Support Associate in New York to assist with outreach, scheduling, and care management activities. You will serve as a primary contact for members, providers, and staff, ensuring records are maintained in line with state and regulatory guidelines.

The role requires strong communication, organization, and Excel skills; familiarity with Gen AI tools is a plus.