Remote Care Management Support Coordinator III

Centene Corporation; Pennsylvania; Híbrido; USD 28.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401K

Tuition reimbursement

Paid time off

Descripción de la vacante

Centene Corporation is seeking an administrative care management assistant to support care coordination activities for members, providers, and staff. The role involves outreach, scheduling, and education, with a focus on accurate record keeping and regulatory compliance.

You will work with the care management team in a dynamic environment, handling inquiries, processing authorizations, and connecting members to community resources while maintaining high service levels and quality standards.

Formación

• 2–4 years of related experience, preferably in healthcare or insurance.
• Strong communication and organizational skills are required.
• Ability to adapt to changing business needs and work under pressure.

Responsabilidades

• Outreach to members by phone to support care plan steps and schedule services.
• Connect members to health plan and community resources for high‑quality care.
• Provide front-line support to member/provider inquiries and explain care plan procedures.
• Apply knowledge of care management and community resources to support onboarding and ongoing engagement.
• Escalate requests to management as needed and document activities to maintain compliance.

Conocimientos

Communication

Organization

Time management

Problem-solving

Presenting findings

Flexibility

Educación

High school diploma or GED

Descripción del empleo

Centene Corporation is seeking an administrative care management assistant to support care coordination activities for members, providers, and staff. The role involves outreach, scheduling, and education, with a focus on accurate record keeping and regulatory compliance.

You will work with the care management team in a dynamic environment, handling inquiries, processing authorizations, and connecting members to community resources while maintaining high service levels and quality standards.